General Summary:
Assist the Director of Operations in maintaining the day-to-day operations of Derma-Luxe Custom Skin Care.
Major Duties and Responsibilities:
1. Greet, schedule appointments, and service members in a friendly and professional manner
2. Ensure clients feel welcome when they arrive for their appointments
3. Be attentive and promptly respond to client needs
4. Explain all Derma-Luxe products, services, and treatments to clients and assist them with determining their individual needs
5. Initiate, develop and maintain personalized relationships with clients
6. Quickly and efficiently respond to member questions, comments, and concerns
7. Ensure towels are properly folded and well-stocked
8. Ensure products are neat, orderly, and well-stocked
Qualifications
Minimum Qualifications
Education:
· High School diploma or GED
Experience:
· One-year of customer service experience
· One-year receptionist experience preferred
Knowledge, Skills, Abilities and Other Characteristics:
Excellent customer service skills
Ability to resolve conflicts in a professional, tactful manner
Ability to build relationship with clients and staff
Ability to multi-task and learn quickly
Ability to communicate clearly and professionally in person and on the telephone
Ability to stay calm in tense situations
Extensive knowledge of Derma-Luxe services and products
Ability to operate a cash register and ten-key calculator
Ability to operate a personal computer
Knowledge of standard office procedures and computer software;
This is a FULL-TIME 40+ hour per week position. Candidates must be available to work during all opening hours including time for opening and closing duties including evenings & weekends.
Please e-mail resume to shannon@derma-luxe.com
It is NOT ok to contact this poster with commercial interests.
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