Please apply online at www.lifetimefitness.com
General Summary
Member of the Front Desk Team responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Life Time Fitness products and services. Proactively meet the needs of members and accurately answer questions.
Major Duties & Responsibilities
Membership Experiences
Greet and service members in a friendly and professional manner
Attentively and promptly respond to member needs
Admit members by scanning their membership cards and appropriately respond to messages regarding the account
Answer and transfer phone calls in a timely and professional manner
Promptly greet walk-in prospective members and quickly contact a Membership Advisor to assist
Quickly transfer call-in prospective members to a Membership Advisor and do not place the call on-hold or transfer to voicemail
Enter sales transactions at POS for members, including program, service and product payments
Schedule appointments for members, including massage, and tanning, and other Life Time Fitness services
Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments
It is NOT ok to contact this poster with commercial interests.
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