Duties--
•Manage Implementations – Coordinate with customers to manage the design, configuration and deployment of products; including collecting configuration data, scheduling training and implementation and converting legacy system data.
•Manage Implementation Team – Responsible for scheduling and supervision of project implementation specialists.
•Develop and Maintain Customer Relationships – Ensure customer satisfaction and acceptance at product delivery. Respond to customer requests and questions and act as primary liaison regarding customer driven development requests.
•Assist with sales activities – Participate in sales calls to prospective clients and deliver high-level software demonstrations as required.
•Assist with the resolution of technical issues – Work closely with Implementation Specialists and Technical Support Team to resolve any customer related technical issues.
•Co-ordinate the Rollout of Software Releases and Updating Software Licenses – Schedule the implementation of softwareupgrades and release notes to existing clients
Required:
•4 Year Degree
•5 + years experience in a Management role in the Hospitality industry
•Experience in Property Management a +++++
•Excellent communication and written skills
•Experience with SQL server 2000 & 2005, Windows, and basic knowledge of hotel software and applications (like reservation systems)
They are going to based here in ATL with at max 10% travel worldwide.
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It is NOT ok to contact this poster with commercial interests.
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