Responsibilities:
AssistantManager:
- creates and directs a high performance team that drives sales through achieving comp store results.
- provides strong leadership to the team in order to execute sales generation, operational, visual, and human resources functions in the store, to ensure customer satisfaction, maximum productivity and profitability, and compliance with store procedures.
- is responsible for training and developing high-caliber management talent and is accountable for the quality of training and development of sales associates.
- is responsible for communicating and upholding the Brand Standards, and ensuring all store associates support these standards.
Sales Generation
- Manage store and associates to ensure that all store sales goals are met or exceeded.
- Identify ways to drive sales generation and ensure action is taken to achieve those goals.
- Hold employees accountable for achieving productivity standards.
Customer Service
- Support, model and enhance the seamless customer service focus by creating an environment that is friendly, helpful, knowledgeable, and quick for customers and co-workers.
- Ensure that customers receive exemplary customer service enhanced by clientele development programs and superb product knowledge.
Merchandising
- Ensure Brand Standards and Operating Standards meet or exceed expectations to support brand consistency.
- Ensure store presentation standards are achieved and maintained.
- Communicate merchandise sell-through and market trend information to corporate business partners.
Operations
- Conduct management and sales associate recruiting, interviewing, and selection processes.
- Create and maintain store team, district, and regional relationships.
- Review and assess the performance of management staff. Ensure high quality review, assessment and feedback to sales associates.
- Train, develop and supervise management staff. Ensure high quality supervision, training, and development of sales associates.
- Ensure compliance to payroll and business planning process.
- Monitor, maintain, and follow company policies; support district/regional expectations and systems.
- Handle store level human resources or loss prevention issues with District Manager, human resources, and loss prevention, when necessary
Qualifications:
2 plus years retail management experience
• Strong written and verbal communication skills
• Detail oriented
• Proactive ability to multi task and prioritize
• Follow-up skills and self-starter attitude
• High school graduate or equivalent
It is NOT ok to contact this poster with commercial interests.
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