PLEASE APPLY AT WWW.LIFETIMEFITNESS.COM
Please only apply if you are able to work ANY SCHEDULE, NIGHTS, WEEKENDS, and DAYS.
General Summary
Assist the Department Head in maintaining the day-to-day operations of the Life Spa. Welcome clients to the Life Spa and create a hospitable environment.Assist the Department Head with filing and other office duties.
Major Duties and Responsibilities
Member Experience
1.Greet, schedule appointments, and service members in a friendly and professional manner
2.Ensure clients feel welcome when they arrive for their appointments
3.Be attentive and promptly respond to client needs
4.Explain all Life Spa products, services, and treatments to clients and assist them with determining their individual needs
5.Initiate, develop and maintain personalized relationships with clients
6.Quickly and efficiently respond to member questions, comments, and concerns
7.Ensure towels are properly folded and well-stocked
8.Ensure products are neat, orderly, and well-stocked
Qualifications
Minimum Qualifications
Education:
· High School diploma or GED
Experience:
· One-year of customer service experience
· One-year receptionist experience preferred
Licenses & Certifications:
CPR/AED certification received within 30 days of hire
Knowledge, Skills, Abilities and Other Characteristics
Excellent customer service skills
Ability to resolve conflicts in a professional, tactful manner
Ability to build relationship with clients and staff
Ability to multi-task and learn quickly
Ability to communicate clearly and professionally in person and on the telephone
Ability to stay calm in tense situations
Extensive knowledge of Life Spa services and products
Ability to operate a cash register and ten-key calculator
Ability to operate a personal computer
Knowledge of standard office procedures and computer software;
It is NOT ok to contact this poster with commercial interests.
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