Knowledge, Skills & Abilities • Minimum 2 years experience in providing person-centered services to individuals with developmental disabilities • At least 1 year experience in management and staff supervision is required • Strong organizational ability • Excellent written and oral communication skills • Problem solving ability • Ability to prioritize and effectively manage time • Caring attitude and genuine interest in people • Bachelor's Degreee or equivalent experience strongly prefered • Must pass a criminal background check and drug screening • Minimum 21 years of age • Valid GA Driver’s License • Requires a combination of sitting and standing • Must be comfortable working various shifts • Must have regular and predictable attendance Supervises: Support Associates in two group homes Desired Impact: The Support Manager provides leadership, supervision and coordination to the team of Support Associates at the assigned residential location(s) to ensure that support services provided: • are responsive to desired personal outcomes and support needs of each resident • protect the health and safety of each residence • are in full compliance with ORS licensing standards and EnAble policies and protocols at all times • operate within approved budget line items • satisfy the resident and his/her family Essential Job Functions: 1. Actively learns about the interests, preferences, support needs and skills of each person served through direct interaction, observation, insights of staff, team members and family members. 2. Coordinates the work of the staff team to ensure that each individual served receives needed support that allows him/her to live in accord with interests & preferences, to learn new skills and to gain exposure to new experiences in an environment which ensures health & safety and guarantees each individual’s rights. 3. Supervises, coaches, and mentors Support Associates through a variety of approaches, including, but not limited to: team meetings, role modeling, monitoring, providing feedback, individual coaching and supervision, conflict resolution 4. Prepares and posts staff work schedules and ensures coverage for staff absences by utilizing float staff, minimizing over-time hours and working shifts, on occasion, when no other substitute staff is identified. 5. Coordinates the work of the staff team to ensure that EnAble policy for household cleanliness & full compliance with ORS licensing standards are maintained at all times. 6. Completes monthly facility inspections and identifies the need for repair and maintenance of the interior and exterior of the home including its furnishings or equipment routinely. Submits requisitions for repair/maintenance for needed repairs and/or furnishings. 7. Completes performance appraisals as required by EnAble policy. 8. Interviews and selects candidates for staff vacancies from those referred by HR. 9. Consults with Director of Support Services and HR Director regarding proposed disciplinary action up to and including termination for non-performing staff members 10. Continually monitors the health and well-being of individuals served by direct observation, communication with family members, verbal feedback from Support Associates and the daily review of Activity/Event Notes, Communication Logs, MAR’s and Over the Counter Medication Records. 11. Ensures that individuals served receive prompt medical care for any and all emerging health concerns by accompanying individuals to physician’s offices, the urgent care center or the emergency room and/or assigning other staff members to fulfill this responsibility when appropriate. 12. Provides in-home training to newly assigned staff on the support needs of each resident and all required topics included on the training checklist. Completes and submits all on-site training documentation to the Training Coordinator within 14 days. 13. Maintains full knowledge & compliance with EnAble Policies & Protocols. 14. Ensures that all required consumer support documentation is correctly and accurately completed and submitted as required. Documentation requirements include, but are not limited to: Activity/Event Notes, Goal Implementation Forms, Incident Reports, Behavior Incident Reports, Medication Administration Records (MAR’s), Doctor/Dental Forms, Med Error Reports, Weight Charts, Seizure Records, Medicaid Attendance Sheets. 15. Works closely with the residents to prepare menus that reflect good nutrition and comply with individual special dietary requirements while ensuring that personal preferences are respected and supported. Ensures an adequate food supply to prepare the scheduled meals. 16. Actively participates in preparation for the annual ISP and attends the ISP meeting. 17. Verifies that all prescribed medication is ordered and received from the pharmacy to allow for timely and complete compliance with physician orders. 18. Maintains & manages petty cash and consumer funds as required by agency protocol. Submits the balanced financial records of the residential site and all of the residents to the financial department monthly. 19. Actively participates in the agency’s ongoing effort to continually improve the quality of services provided and the effectiveness of the agency’s operations by sharing ideas and insights. 20. Verifies staff time-sheets are completed accurately and work is performed per agency and Fair Labor Standards. Submits payroll records to the financial department on schedule. 21. Works in conjunction with the Staff Training Coordinator to ensure that they and all staff they supervise participate in required training. 22. Schedules and monitors fire and severe weather drills as specified in ORS licensing requirements and agency protocols. 23. Works in conjunction with the Support Service Leaders and other Support Managers to effectively identify and schedule community social and recreational events for the residents served. 24. Observes confidentiality requirements concerning the affairs of the individuals served and the agency. 25. Maintains valid CPR, First Aide and Defensive Driving Certification. 26. Practices and upholds the Mission and Vision of the agency. 27. Performs other duties as assigned. TO APPLY: Please e-mail your cover letter and resume to rshilt@enablega.org with "SUPPORT MANAGER" in the subject line or fax to (770)740-0650. Please review our website at www.enablega.org EOE/M/F/D/V NO PHONE CALLS PLEASE ON THIS POSITION
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